Shipping policy
📦 Shipping Policy — Nova Pulse
Last updated: June 1, 2026
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you if there are significant delays.
Shipping Rates & Delivery Estimates
Shipping charges are calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 5–12 business days
Delivery times are estimates and may vary due to carrier delays or customs processing.
Shipment Confirmation & Tracking
You will receive a confirmation email once your order has shipped, including tracking information where available.
Customs, Duties & Taxes
Nova Pulse is not responsible for any customs fees, import duties, or taxes applied to your order. These are the responsibility of the customer.
Lost or Delayed Packages
Nova Pulse is not responsible for shipping delays caused by carriers, customs, or other factors outside our control.
If your package is significantly delayed or lost, contact us at support@novapulse.com and we will assist you.